Facilities Coordinator

Job Role: Facilities Coordinator

Working Hours: 20 hours per week, Monday to Friday (4 hours per day)

Shift Pattern: 8:00-12:00 or 9:00-1:00

Pay: £16.00 per hour

Location: 19-21 King Street, Macclesfield

Reporting to: Regional Operations Manager

Overview

Anchor Group Services is seeking a professional and customer-focused Facilities Coordinator to support the day-to-day operation of a prestigious commercial property in the heart of Macclesfield. Working closely with tenants, contractors and the Property Management Team, you will help ensure the building operates efficiently while maintaining a safe, professional and welcoming environment.

As the first point of contact for tenant enquiries and service requests, you will coordinate building services, support contractor management and provide administrative assistance across a range of facilities and compliance activities. You will play a key role in ensuring a high standard of service is delivered to both tenants and visitors.

This is an excellent opportunity for an organised and proactive individual with experience in facilities management or property management. The successful candidate will be confident managing competing priorities, building positive relationships and delivering exceptional customer support.

Main Responsibilities

• Act as the first point of contact for tenant enquiries, service requests and building-related issues.
  
• Support the day-to-day operation of the building and liaise with the cleaning team, contractors, maintenance providers and service partners.
  
• Build and maintain positive relationships with tenants, visitors, contractors and suppliers.
  
• Support tenant move-ins, move-outs, inductions and building events.
  
• Carry out regular building inspections, operational checks and site audits.
  
• Maintain accurate tenant, contractor, access and compliance records.
  
• Monitor contractor documentation, service contracts and insurance information.
  
• Support health & safety administration, compliance reporting and emergency procedures.
  
• Respond to calls, emails and correspondence in a professional manner.
  
• Prepare reports, maintain filing systems and complete general administrative tasks.
  
• Order office and site supplies and assist with utility monitoring and meter readings.
  
• Undertake any other reasonable duties as required.
  

Requirements

• Previous experience within facilities management, property management, or a similar role.
  
• Excellent communication and interpersonal skills, with the ability to build strong relationships with tenants and stakeholders.
  
• Strong organisational skills with excellent attention to detail.
  
• Ability to prioritise workloads and manage multiple tasks effectively.
  
• Confident using Microsoft Office applications, including Outlook, Word and Excel.
  
• Experience maintaining records, reports and administrative systems.
  
• Professional and customer-focused approach.
  
• Ability to work independently and use initiative.
  
• Understanding of Health & Safety requirements within a commercial environment would be advantageous.
  
• Experience working with contractors, property services or facilities providers is desirable.
  

Benefits

• Access to a range of nationally recognised courses to help further your career via the Anchor Academy.
  
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
  
• Stream - access to pay as you earn it.
  
• Cycle to Work Scheme available.
  
• Free Employee Assistance Programme 24/7 including access to counselling.
  
• Hospital Saturday Fund.
  
• Reward and Recognition Awards.
  
• Career development opportunities within a growing national business.
  

What's Next?

If you are an organised and customer-focused professional looking for a Facilities Coordinator role where you can make a real difference, APPLY NOW and a member of our Recruitment Team will be in touch.

Other companies may call this role: Facilities Coordinator, Facilities Administrator, Property Coordinator, Building Coordinator, Facilities Assistant, Property Administrator, Tenant Liaison Coordinator, Office & Facilities Coordinator, Facilities Support Officer, Property Services Coordinator, Facilities Management Administrator, Building Services Coordinator.