The Prestige Customer Service Team ensure that our customers receive the very best care following the purchase of their new home. At Prestige, our customers expect their homes to be of the highest standard, and you'll make sure they are, by driving Prestige’s high standards with your passion for quality and professionalism. Reporting to the field operations manager you will provide excellent professional support to our customers, ensuring that homes are finished to the expected high standards, and all issues are resolved efficiently and effectively. To cover the UK for all warranty and Internal Finishing visits requirements
Are you multi-skilled experienced in carpentry or decorating? Working efficiently and effectively as a member of the customer and contract support team. We have opportunities for individuals to provide off site corrective or preventative maintenance and offer after sales solutions to the Customer. Working on our modular built luxury park homes and lodges, siting, and once the home has been sold and sited as we challenge the industry norm and drive for quality and innovation excellence.
Liaising with various departments you will be responding to customer call outs off site, evaluating and resolving issues (staying overnight as necessary) and siting. Meeting our company service level requirements to provide a speedy, efficient and thorough service. Representing the company by producing a quality finish and courteous advice is imperative in this role.
Am I the right person for this job?
You’ll also need to be able to;
- Work in a fast-paced environment
- Be comfortable with manual handling with weights of up to 20kg at a time
- Work to tight deadlines and changing priorities
- Understand and interpret technical drawings/plans
- Work collaboratively in a team to achieve common goals
- Take a methodical and systematic approach to your work
- Communicate effectively with both your colleagues and management teams