To assist, support and deputise for the Head of QHSE. This will include supporting the business QHSE needs of the Managing Directors, Operational Directors, Senior Managers and operational teams as well as support and provide encouragement to operational management in the delivery of the QHSE Management System.
The role will also assist the Head of QHSE in managing a team of QHSE Advisors, ensuring a program of mentoring and continual professional development is maintained. To help OCS develop and maintain a positive approach to QHSE by coaching , supporting, advising and guiding operational managers and operational teams in relation to QHSE matters. Influence behaviour and coach others to deliver the QHSE Management System. Deliver a risk based QHSE audit programme and to carry out accident and incident investigations (as directed).
Key Tasks & Responsibilities:
Functional
• To help up-skill operational management so that their QHSE competence, confidence and abilities are enhanced.
• To participate in policy and process review to help achieve simplicity of access, easy understanding and full implementation.
• Assist the Head of QHSE with development of monthly QHSE scorecards for the business divisions and deliver performance reports at Senior Leadership Team meetings where required
• To communicate proactively on QHSE issues and, as requested, prepare reports, bulletins and briefs to promote learning.
• To react to emerging challenges and adapt as necessary.
• Assist the Head of QHSE in managing a QHSE Team of QHSE Advisors ensuring the team continues with their
professional development. as it supports operational management in the delivery of the QHSE management system and safe working practices.
• To support delivery of QHSE strategic objectives and initiatives targeted at continual QHSE improvement.
• To support the business to manage effectively QHSE matters and to be capable of taking appropriate and timely corrective action when required.
• To carry out QHSE audits, to be completed to an agreed schedule, in order to identify nonconformance and advise upon corrective actions.
• Assist with coordination of investigations of significant events that have the potential to compromise the business
• Oversee and support accident and incident management, including reporting under RIDDOR
• To provide competent advice and support to the business to assist adverse event investigation and proactive follow-up of lessons learnt.
• To liaise, as required, with any enforcement authority (e.g. HSE, EHO) carrying out an investigation involving OCS and to co-ordinate any requests from that authority
• To represent the QHSE Team at meetings providing specialist knowledge and guidance on compliance and resilience activities.
• To give credibility to the role by actively building effective working relationships with customers and key stakeholders.
• To keep up to date with new legislation and industry initiatives to ensure maintenance of CPD.
• To work collaboratively and constructively with other members of the QHSE Team to ensure a consistent and seamless delivery of QHSE support across OCS.
• To undertake any reasonable request by the Head of QHSE Hard Servies or the UK&I QHSE Director.
General
• Avoid conflict of interests between personal interests and the interests of the UK & Ireland group.
• Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties.
• Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders.
• Adhere to and promote the UK & Ireland group’s policies on equality & diversity, information security, health and safety and data protection in the performance of their duties.
• Support and promote the UK & Ireland group’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible.
Qualifications, Skills & Experience:
Necessary
• General secondary education with a high level of numeracy and literacy
• NEBOSH National General Certificate in Occupational Health and Safety (or equivalent)
• TECH IOSH status
• Detailed and comprehensive knowledge of Health and Safety compliance and statutory requirements placed on the business.
• Extensive practical safety management and delivery experience, preferably in a services, manufacturing, industrial
or engineering environment. A working knowledge of environmental law is preferred.
• A proven history of working in relevant industry sectors is important combined with specialist knowledge of services e.g. hard services, cleaning, working at height, security, catering, logistics, grounds maintenance, cleansing, aviation and transport, facilities management.
• A credible level of experience in investigating significant events and in dealing with enforcement agencies. A good knowledge and understanding of civil claims and criminal enforcement.
• Combined with the hands-on delivery required in this role is strategic project work. Therefore, an analytical
approach to problem solving and decision making is essential.
• Able to operate and communicate competently with any level of customer within both the internal and external client organisation.
• The ability to demonstrate proactive customer relationship management and effective relationship building is essential.
• Confident when dealing with the enforcing authorities.
• Seek to create a “Just Culture” model learning from mistakes.
• Behaves in an ethical and sustainable way in all they do
• Full UK drivers license
• Ability and willingness to travel throughout the UK&I as per business needs or direction from the UK&I QHSE Director, which will include over-night stays.
Desirable
• NEBOSH Level 6 National Diploma for Occupational Health and Safety Management Professionals (or equivalent)
• Be committed to performance excellence.
• Seek to be motivational and encouraging.
• Have open and transparent communications.
• Create constructive and respectful relationships.
• Recognise that diversity and difference are assets.
• Demonstrate a consistently positive attitude to work.
• Seek to ensure all staff are treated fairly.
Core Expectations:
• Show flexibility in working arrangements to ensure that a high level of service is delivered.
• Self-motivated and able to work effectively in a fast-paced environment
• Have a positive and focused attitude when dealing with all colleagues
• Be able to take personal responsibility
• Have a flexible and positive attitude towards work
• Be keen to continuously improve own learning and development
• Support and embed the UK & Ireland group’s corporate values.