Network Operations - Network Operations Administrator

Network Control Tower Administrator | Full time | Site Based | Burton-on-Trent DE14 2SY

THE ROLE:  

We have an exciting opportunity. Join us as a Network Control Tower Administrator within our Network Operations Team. The main purpose of the role is to successfully complete the booking in and administrating of consignments manifested to Amazon FC’s across the UK. You will also be responsible for the maintaining, distribution and development of the Network Performance weekly KPI’s whilst also providing support to the Network Operations field team. 

THE SALARY 

Competitive Salary 

OFFICE BASED

Monday - Friday Days (30 min break). 

You will be based in our flagship office in Burton (DE14 2SY).

KEY RESPONSIBILITES: 

• Manage queries into the team and ensure prompt, accurate and valuable response 
• Ensure daily Amazon processes are adhered to, and key metrics are exceeded on bookings, load fill, timeliness of bookings etc. 
• Maintain strong working relationships with all Amazon delivery depots and the wider network. 
• Review exceptions log for ‘problem’ consignments 
• Negotiating with Amazon to ensure bookings are fit for purpose 
• Ensure handover process from planning to washup is completed every day 
• Assist with production & maintenance of Network Performance KPIs 
• Assist with the production of data and information for the Network Team
• To carry out all your duties and responsibilities with reasonable care for your own health & safety and that of others who may be affected by your acts or omissions at work.
• Any other ad hoc duties as and when required by the GM
• To be polite and professional at all times, being aware of the environment you work in.

OUR IDEAL CANDIDATE WILL HAVE:  

• Excel (Microsoft) Experience 
• Polite and professional 
• Able to work as an effective team player, supporting and recognising the need for support wherever appropriate and be able to work on own initiative. 
• Build and maintain positive external relationships internally within the team, member depots and other Palletforce staff. 

In return we will: 

Support your development journey, help you grow you and offer: 

• Competitive salary 
• Competitive Annual Leave. 
• Reward Gateway – access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more! 
• Access to the Wellbeing Centre – providing education, support, and tools to help you live a healthier and happier life. 
• Employee Recognition Scheme 
• Excellent Pension Scheme
• Health Care Cash Plan 

ABOUT US 

EV CARGO have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world. 

DIVERSITY AND INCLUSION 

Equality, diversity and inclusivity are at the heart of everything EV Cargo does.  We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business.  By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group. 

EV Cargo reserves the right to close the vacancy before the stated closing date if a high volume of applications is received. 

Due to the volume of applications we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted.  

If you have any queries, please contact:[email protected] 

 
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